Holiday Notification: Office Closed from 5-7 April 2019

 

Dear GAOMON customers,

 

Qingming Festival falls on 5 April 2019 and GAOMON will have a three-day vacation from April 5 -7 (GMT+8). 

Online chat service on GAOMON official websitewill not be available on those three days.

We'll keep replying your email within 48 hours.

 

Here list out some recently & frequently asked questions for your reference:

⇒【Solutions of PD1560 for macOS users

⇒【Driver in gray, Pen Not Work, 'Device Disconnected' — PD1560 — Windows & Mac

⇒【PD1560 Display Shows GAOMON Logo, 'No Signal', Enter 'Power Saving', Then Darkens.

⇒【Digital Pen Work on Desktop, Not Work on Programs, eg: Photoshop–Windows

⇒【No Icons But Only Wallpaper on Desktop/PD1560?

⇒【No Sound Out with PD1560 Connecting to the Computer

 

For any questions, please send us an email. Our support team will reply within 48 hours.

On Amazon:

France, Spain, United Kingdom: delphine@gaomon.net

Japan, Australia: Loring@gaomon.net

Germany, Italy: ada@gaomon.net

United States, Canada: dora@gaomon.net

On AliExpress:

igor@gaomon.net

Other:

service@gaomon.net

 

Thanks for your trust and support.

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